VHS | TEXAS HOMEOWNER CLAIM DENIED AFTER WATER MAIN BREAKS 3 TIMES

This video recounts the story of a Dallas homeowner, Robert Brown, who faced over $350,000 in damage after a city-owned water main burst multiple times behind his home. The water main broke in February 2023, February 2024, and August 2024, causing severe flooding in his Preston Hollow neighborhood. Despite filing claims with both the city and his insurance company, both …

SUBSURFACE SPAGHETTI

Working in dense urban environments presents significant challenges for utility locating and safe excavation. Cities like New York, Boston, and others on the East Coast of the U.S. are prime examples of how older, densely populated areas have evolved into complex webs of underground infrastructure. These cities often have multiple layers of utilities—some still in use and others long abandoned—running …

COORDINATE, COMMUNICATE, COLLABORATE

Recently I’ve been noticing a lot of digging in areas which were recently dug up – this is super inefficient and increases the risk of damages. Uncoordinated digging can lead to costly mistakes, public inconvenience, and safety hazards. By fostering communication, leveraging technology, and sharing data, we can manage underground utilities more efficiently and ensure the safety of our communities. …

UA / ISSUE 115

Happy Canadian Thanksgiving / Columbus Day! Here’s the top 10 damage prevention stories from the last 7 days:   Copperhead Industries Celebrates 20 Years of Innovation and Excellence: READ 10 years to remove all lead pipes: READ Local utility crews trek to Florida for Milton power restoration efforts: READ Tampa Electric CEO talks emergency plans: READ Burying power lines is …

VHS | TAMPA ELECTRIC CEO TALKS MILTON MOBILIZATION

This video provides a valuable insight into how electric utilities, like Tampa Electric, prepare year-round for hurricanes. CEO Archie Collins explains how the company is ready to tackle challenges like storm surge, high winds, and supply chain issues with transformers. Having faced hurricanes Debby and Helene earlier, their preparedness, including a robust transformer inventory, ensures they can swiftly restore power …

10 YEARS TO REMOVE ALL LEAD PIPES

The EPA has set a bold goal: to remove most of the nation’s lead service lines within the next decade. This initiative is not just about addressing a major public health issue – it’s also a remarkable opportunity for the damage prevention and utility sectors to evolve. As millions of homes still rely on outdated lead pipes, the removal effort …

UA / ISSUE 114

“In the aftermath of every storm, we discover not only the strength of our structures, but also the resilience of our spirit.” Senate extends “PA One Call Law,” supports underground utilities workers: READ When will the power return? Weary Carolinas residents long for relief after Helene’s fury: READ Baltimore City underground fires: What’s happening under North Charles Street?: READ The …

THE FUTURE OF UTILITIES

As energy utilities evolve, the landscape is becoming more varied and complex, incorporating technologies that were once experimental but are now essential. From microgrids and fiber installations to renewable energy and underground power systems, the utility infrastructure of tomorrow will look vastly different from today’s centralized, overhead networks. This shift brings an urgent need to map and integrate these new …

RESPONDING TO NATURAL DISASTERS: HELENE

Natural disasters are an ever-present threat to both people and infrastructure. Hurricane Helene is a stark reminder of the destruction such events can inflict, with widespread utility outages and damage to critical services. As communities recover, the swift mobilization of crews and the safe restoration of power, water, and communication systems become top priorities. However, as we look to the …

UA / ISSUE 113

As Hurricane Helene dominates the headlines with its devastating impact, we are reminded of the importance of safeguarding critical infrastructure during the aftermath of such disasters. With utilities at greater risk following the storm, damage prevention efforts become even more crucial. Here’s this weeks top 10 stories:   Buried power lines spare neighborhoods from being affected by storms: READ Unexpected …